Self-Serve Portals
HRBP Gateway
Aim: Provide HRBPs with knowledge and skills to make strategic decisions, develop workforce planning and integrate HR into the business model
Audience: 120 HRBPs at senior management level across the businesses, each who have their own team
- Step 1: Capability matrix
- Step 2: Online learning/HRBP master-classes
- Step 3: Annual Assessment
Key successes:
- Bringing the HRBP portal style in line with L & D and LAMP
- Using partner's skills to achieve what L & D wanted to rather than what they were constrained by internally with limited IT . Academee was able to use its knowledge and expertise to take the DWP's design and enhance the existing capability matrix for HRBPs, making it more interactive
- All HRBPs have completed the capability matrix and committed to annual reassessment
- 300 places were taken up over three master-classes held to date
- Positive feedback from the HR working party
- HRBPs are now more experienced and require advanced skills training
- An update is now underway to meet the need to further develop HRBP skills
Results
For the DWP
- Successful move to self managed professional development
- Line managers taking responsibility for their staff's professional development
- Modernising programmes to allow individuals to pick out the elements they require, in a format that suits their preferred learning style
- Standardisation of service across 50,000 line managers
- Use of technology that makes communication, and updates to all audiences, instant
- Interaction and encouragement of best practice
- Better skilled workforce
- Future proofing HR within the organisation
- HR is more aligned to business requirements
For HR
- Successfully championing technology to under pin the modernisation of the HR department
- Strong partnership - two organisations working together towards shared goals
- Support by senior staff. Sponsorship of the different portals by senior management increased commitment from teams to meet and where possible exceed expectations
- Leading the change process by example - HR are the first to use technology in this way to meet organisational goals
- Opportunity to instantly reach and interact with key audiences
- Success of the project has initiated design of more self-serve portals
- Bringing together the L & D community
- Reducing the ratio of HR staff required to deliver L & D to DWP employees
The DWP modernisation of its HR model was bold. In partnership with Academee, they dramatically changed HR delivery in just four months for 50,000 line managers.
